They came out and gave an estimate. I accepted the estimate and set the appointment. They came on time and sent several gentlemen to do the work so that everything could be accomplished in one day. Very easy!
Repaired old floor grout around several tiles (with glue, new grout, and paint). They also re-caulked the edges of two tubs and the tub walls, reglued a loose wall tile, added grout to a 2-inch hole in the tub wall tile. Their re-caulking was absolutely exceptional. They took time to answer my questions, and to teach me how to clean the tile to promote longevity. The price seems high, but fair enough, considering they did work in 4 areas of my home. These are skilled craftsmen and skilled communicators. I am impressed!
Tom cleaned our shower tile, re-sealed all of the grouting, and re-caulked around the bottom base/edges. Tom did fantastic work – shower now looks like new! We are very pleased.
I truly enjoyed working with the Grout Medic. They were very responsive and walked us through how to take care of the grout and caulk to make sure it lasts for a while. We’ll use them in the spring to help out our upstairs bathroom.
Just wanted to let you know that you guys did a super job on Monday–thanks! We love the results. And you were very pleasant, too!
The servicemen did exactly what they said they would do in the time frame they promised and gave me tips how to keep the repair in the best shape. I am very pleased with the work and would use them again if needed.
Very friendly, knowledgeable service. The final cost matched the estimate. Our shower now looks great!
They arrived on time, were professional and thoroughly explained how to care for the shower going forward.
Came out and gave estimate in a timely manner. Showed up on time the day service was scheduled. Shower and floor looks like new again.
The job turned out great. We had a little difficulty getting messages to my email and sorting out the estimate after that it was clear sailing. I bought the Angie’s List Big Deal and that was great.
Dave and Shawn were a bit late. They called, however, to alert me that the GPS had taken them off course. When they arrived they assessed the situation and began. I was thrilled that they took their shoes off without my prompting and were respectful of all my belongings. It took them quite a while to do the stall, but it seemed to be tedious work. It looks like brand new! They also gave me plenty of tips on how to care for the new materials and how to refurbish the tub that needs reglazed. I appreciated that they were admiring work I had done. They were professional and kept me informed about the procedures along the way. I will definitely be using them again.
Tom came out and gave me a quote to remove & replace several tiles on the shower floor that had cracked due to settling over the years. I had tiles & grout left from original installation and he was able to use them. I agreed to his price (which seemed quite fair and was a little less than I had anticipated). The office called and we scheduled the work to be done a few weeks later. I wasn’t in any big hurry since the cracked floor hadn’t gotten any worse over the last year or so. Tom & his assistant came out on the day and at the time they had said they would. They immediately went to work and I pretty much forgot that they were even there, except for the noise from the grinder used to remove the old grout. When they were done, the shower looked great. The new grout had to cure for a couple days before the sealer could be put on it. Tom left me some of the sealer which took less than 5 minutes for me to apply. Then, we had to wait a couple days for the sealer to cure. Now, our shower as good as new and I am totally happy with the job they did. I recommend the Grout Medic to anyone that needs tile repaired.
“Great work here looks better than when it was new. Great job.”
“I just wanted to let someone know that the guys who restained our grout yesterday did a great job! We are very happy with the results. Brandon and his co-worker (sorry I didn’t get his name) were very accommodating and gave us several choices of stain color to choose from. They were very patient while we made our decision. They were very personable and easy-going. It was a great experience for us. Thanks again. It looks like we have a brand new floor!”
-David & Shana A
“I just wanted to let you know that Brandon did an outstanding job with re-coloring my grout. He was very pleasant and a very dedicated worker. He did a beautiful job on my grout as well as putting up with my seven year old son’s endless questions. As he worked, he explained to my son how grout is made and how to re-attach my tile (as well as many other endless questions). They also had a very lengthy discussion on shop vacs. You are very lucky to have such a great employee. I am very happy with his work and can’t keep from staring at my beautiful, white grout!”
“I wanted to let you know how pleased we are with the job you did on Dec. 26th. I was very skeptical that it would keep the mildew from coming back, which is why I waited a few months to write you. You saved us thousands of dollars in remodeling and it is a pleasure to look at the shower now.”
“Only wanted to say wow! I am so pleased with the job done on July 23, 2007 which was a recaulk tub surround. Very well worth the money spent!”
“I am very pleased with my newly grouted and caulked shower. What amazed me is how clean the process was. No dust or mess or grit for me to clean up. The shower looks like new. Thanks so much.”
“We would like to thank you for a professional and very satisfying job. Our kitchen floor looks beautiful! The experience was positive from start to completion. You and your crew are considerate, professional and skilled. We will be sure to call you when we are ready for our other floors.”